Privacy policy – Werner Mouton

Last Updated: May 20, 2025

Get Rad (PTY) Ltd, trading as Werner Mouton ("we," "us," "our," or "Werner Mouton Consulting"), is committed to protecting the privacy of individuals who visit our website ([www.wernermouton.com]), use our services, or otherwise interact with us. This Privacy Policy outlines how we collect, use, disclose, and protect your Personal Information.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Company Information: Get Rad (PTY) Ltd t/a Werner Mouton Registration Number: 2018/565211/07 Registered Address: Blueberry Centre, Blueberry Road, Honeydew, 2040 Email: werner@wernermouton.com Website: www.wernermouton.com

1. Definitions

• "Personal Information" means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to, your name, email address, contact details, company information, and any other information that can be used to identify you directly or indirectly.

• "Processing" means any operation or activity or any set of operations, whether or not by automatic means, concerning Personal Information, including its collection, receipt, recording, organization, collation, storage, updating or modification, retrieval, alteration, consultation or use; dissemination by means of transmission, distribution or making available in any other form; or merging, linking, as well as restriction, degradation, erasure or destruction of information.

• "POPIA" means the Protection of Personal Information Act 4 of 2013 of South Africa, as amended from time to time.

2. Information We Collect We may collect and process the following types of Personal Information:

• Information You Provide Directly:

  • When you book a service through Acuity Scheduling: Name, email address, phone number, company information, and any other information you provide in the booking form.

  • When you contact us via email or our website contact form: Name, email address, and any information you include in your message.

  • During service delivery: Information you share related to your business, strategy, and any other details pertinent to the consulting engagement.

• Information Collected Automatically:

  • When you visit our website: We may collect certain information automatically from your device, such as your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of visits. This is typically done through cookies and similar tracking technologies (see Section 7).

3. How We Use Your Information We use your Personal Information for the following purposes:

• To provide and manage our services, including scheduling and confirming appointments.

• To process your payments for our services.

• To communicate with you, respond to your inquiries, and provide customer support.

• To send you welcome emails, service-related announcements, and other administrative information.

• To personalize and improve our website and services.

• To understand how our website is used (analytics).

• To comply with our legal obligations (including those under POPIA) and enforce our Terms and Conditions and Service Agreement.

• For internal record keeping.

4. Legal Basis for Processing (Primarily for POPIA Compliance) Our legal basis for collecting and using the Personal Information described above will depend on the Personal Information concerned and the specific context in which we collect it. However, we will normally collect Personal Information from you only:

• Where we need the Personal Information to perform a contract with you (e.g., to provide the services you have booked).

• Where the processing is in our legitimate interests and not overridden by your rights.

• Where we have your consent to do so.

• Where we need to comply with a legal obligation.

5. Data Sharing and Disclosure We do not sell, trade, or rent your Personal Information to third parties. We may share your Personal Information with third-party service providers only in the ways that are described in this Privacy Policy and necessary to provide our services, such as:

• Acuity Scheduling: To manage bookings and appointments. Their privacy policy will also apply to information processed through their platform.

• Payment Processors (e.g., Stripe, PayPal): To process payments for our services. We do not store your full credit card details.

• Google Workspace (including Google Meets): For communication, document storage, and conducting virtual meetings.

• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• Business Transfers: If Werner Mouton Consulting is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different privacy policy.

We will ensure that any third party with whom we share Personal Information is contractually obligated to keep it confidential and use it only for the purposes for which we disclose it to them and in accordance with applicable data protection laws.

6. Data Security We take reasonable administrative, technical, and physical measures to protect your Personal Information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies Our website may use "cookies" and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be ableable to use some portions of our website.

8. Your Data Protection Rights (Under POPIA and General Best Practice) Depending on your location and applicable law, you may have the following rights regarding your Personal Information:

• Right to Access: You have the right to request copies of your Personal Information.

• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• Right to Erasure (Right to be Forgotten): You have the right to request that we erase your Personal Information, under certain conditions.

• Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information, under certain conditions.

• Right to Object to Processing: You have the right to object to our processing of your Personal Information, under certain conditions (e.g., for direct marketing).

• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

• Right to Withdraw Consent: If we are processing your Personal Information based on your consent, you have the right to withdraw your consent at any time.

• Right to Complain: You have the right to lodge a complaint with a relevant supervisory authority (e.g., the Information Regulator in South Africa if you believe your rights under POPIA have been infringed).

To exercise any of these rights, please contact us at werner@wernermouton.com. We will respond to your request in accordance with applicable data protection laws.

9. Data Retention We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, to provide our services to you, to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax/revenue laws), resolve disputes, and enforce our legal agreements and policies.

10. Links to Other Websites Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children's Privacy Our services are not directed to individuals under the age of 18 ("Children"). We do not knowingly collect Personal Information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us If you have any questions about this Privacy Policy, please contact us: By email: werner@wernermouton.com By visiting this page on our website: www.wernermouton.com